Contact Us Online

What is Anima?

Anima seamlessly and confidentially integrates with your medical record bringing improvements to how you access care and appointments and how our staff assess your condition. While you are still able to call the surgery, the online triage form through Anima will ask you the same questions, streamlining the process. This is another option for our patients to use to contact us about a medical problem, admin request or ask a simple question.

Please sign up and register an account to submit your request.

We accept requests between 8am and 3pm Monday to Friday (excluding bank holidays). If you have an urgent request after 3pm, please call the surgery on 01843 231661. We are not an emergency service, in the event of an emergency, please dial 999 or visit A&E.

We do not accept prescription requests via this method.

Learn how to order a prescription

Submit a request

Northdown Surgery
St Anthonys Way
Cliftonville
Margate
Kent
CT9 2TR

Telephone: 01843 231661

Veteran Friendly Armed Forces veteran
friendly accredited
GP practice