Appointments

If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.

If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.

Ways to book

1. Request an urgent appointment online

2. Telephone: 01843 231661

Extended Access

We also have extended access available. See our Out of Hours information.

Ways to book

1. Request an appointment online

2. Telephone: 01843 231661

Blood Tests and Blood Pressure Readings

3. Book through our online services

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Information and advice for travelling abroad.

Visit our Travel Information page

Please complete an online request for all home visits. If you are unable to do this, please telephone 01843 231661 before 11:30am.

We ask most patients to come to the surgery because facilities are better and doctor’s time spent travelling means less time with other patients. However, if you or someone you care for is too ill to leave home, you will be visited. The receptionist will need as much information as possible for the duty doctor.

Whilst the doctors and community nurses will willingly visit patients who are housebound, they would appreciate other patients making every effort to come to the surgery. For patients that are mobile we expect them to make their own transport arrangements. Please remember that when visiting people at home, the doctors do not have the facilities and equipment which the surgery provides. Also, it takes much longer to see a patient at home – the doctors can see several people at the surgery in the time it takes to drive to a patient’s home.

To help doctors to manage their time efficiently, we ask patients to:

• Submit your request or call our Care Navigators for a home visit before 11:30am.
• In order to help the doctor to assess the urgency of your request, please give as much information as you can about your problem.
• Only request a home visit if the patient is too ill to get out of bed.

The GP will decide whether a home visit is required.  They may, in certain circumstances, ask you to come to the surgery.

You can also be visited at home by a community nurse if you are referred by your GP. You might also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Weekend Appointments

Available via booking online on Fridays. These clinics are not held at Northdown Surgery. If given one of these appointments, we will tell you where to attend.

Please note that these appointments are not cancellable.